Privacy Policy

Privacy Policy

This Privacy Policy describes how Deviceus (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.deviceus.ca (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. We will post any updated version on the Site and revise the “Last updated” date as required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources over the past 12 months. The information collected depends on how you interact with our Site and Services.

In addition to the uses described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our terms, and protect the rights, safety, and security of Deviceus and our users.

What Personal Information We Collect

Information You Provide Directly

  • Contact details: name, address, phone number, email address

  • Order information: billing address, shipping address, payment confirmation, email, phone number

  • Account information: username, password, and security-related details

  • Shopping activity: items viewed, added to cart, purchased, reviews, referrals, loyalty points, or gift cards

  • Customer support communications: messages or inquiries sent to us

Providing some information is optional, but certain features may not be available if required information is not provided.

Information We Collect Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device and browser information

  • IP address and network details

  • Pages viewed and interaction behavior

Information We Receive from Third Parties

We may receive information from third parties such as:

  • Shopify, which powers our store

  • Payment processors, who securely handle payment information

  • Marketing and analytics partners, who help us understand usage and deliver relevant ads

Any information obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns and exchanges, and provide customer support.

Marketing and Advertising

To send promotional communications and display relevant advertisements. You may opt out of marketing emails at any time.

Security and Fraud Prevention

To detect and prevent fraudulent, illegal, or harmful activities and maintain platform security.

Service Improvement

To improve functionality, user experience, and overall service quality.

Cookies

We use cookies to operate and improve our Site, analyze usage, and personalize content. For details on Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings; however, doing so may affect site functionality.

We recognize Global Privacy Control (GPC) signals where applicable and treat them as valid opt-out requests for data sharing and targeted advertising.

How We Share Personal Information

We may share your information with:

  • Service providers (payment processors, fulfillment partners, analytics providers)

  • Marketing and advertising partners

  • Affiliates within our corporate group

  • Legal authorities when required by law

We do not use or disclose sensitive personal information without consent or for profiling purposes.

Third-Party Websites

Our Site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.

Security & Data Retention

While we implement reasonable safeguards, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Opt out of data sharing or targeted advertising

  • Withdraw consent where applicable

  • Request data portability

Requests can be made using the contact information below. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how your data is handled, please contact us. You may also lodge a complaint with your local data protection authority if applicable.

International Users

Your information may be processed outside your country of residence. Where required, we rely on approved data transfer mechanisms such as Standard Contractual Clauses.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Deviceus
📍 64 Bramalea Road, Brampton, ON, L6T 2W8, Canada
📧 info@deviceuscase.com

For applicable data protection laws, Deviceus is the data controller of your personal information unless stated otherwise.